In Chapter 6 (Ethics and the Law), you learned about informed consent, the process where a fully informed client consents to participate in the massage treatment. To review briefly, informed consent originates from the legal right of the client to direct what happens to his or her body. Therapists have an ethical obligation to involve the client in choices related to health and wellness. During the first intake interview you provide specific types of information and the client signs a form stating that he or she understands and would like to receive massage. This process protects the client but also helps to establish the boundaries of the therapeutic relationship to protect you. Figure 6-6 in Chapter 6 provides a sample of an informed consent form. Ensure that the form you develop for your practice covers these areas:
- A definition of massage
- Limitations of massage
- Adverse reactions that can occur with massage
- Therapist training and experience
- Business policies and practices including fees
- The expected behavior of the client
- The expected behavior of the therapist
- The rights of the client
- A disclaimer and signature section
Therapists usually hand out forms to clients on a clipboard when they arrive for their first visits to the clinic. Some therapists move clients directly to the treatment room and provide a foot soak and cup of herbal tea to enhance the intake process for a wellness massage. This is optional and the client might simply fill out paperwork in the reception area. Explain each document to the client and why it is needed before massage is provided. When the client returns the forms to the therapist the interview can begin.